Class 12 Business Studies Case Study Questions

In this article, we will discuss how to get CBSE class 12 Business Studies Case Study Questions from the myCBSEguide App and our Student Dashboard for free.

For the students appearing for class 12 board exams from the Commerce Stream, Business Studies is a core subject. Business Studies as a subject provides a way of perceiving and interacting with the business ecosystem. It well establishes the interdependence of business on various social, political, legal and economic forces and vice-versa. Business Studies is a purely theoretical and a relevantly easier subject for the Commerce students. Business Studies class 12 exam is a highly scoring subject and it facilitates the students to increase their percentile and excel in academics.

12 Business Studies Paper Design

The exam is divided into 2 parts:

• Part A generally contains questions from Principles and Functions of Management and carries 60 marks.
• Part B comprises questions from Business Finance and Marketing, it carries a total of 40 marks.

The syllabus of class 12 Business Studies comprises 12 chapters that are divided into 2 books

• Principles and Functions of Management
• Business Finance and Marketing

Business Studies Syllabus

CBSE has released the latest class 12 syllabus (2022-23) for Business Studies. 

Part A: Principles and Functions of Management
1.	Nature and Significance of Management	16 marks
2.	Principles of Management
3.	Business Environment
4.	Planning	14 marks
5.	Organizing
6.	Staffing	20 marks
7.	Directing
8.	Controlling
TOTAL	50 marks
Part B: Business Finance and Marketing
9.	Financial Management	15 marks
10.	Financial Markets
11.	Marketing Management	15 marks
12.	Consumer Protection
TOTAL	30 marks
Part C: Project Work
1.	Project (One)	20 marks
GRAND TOTAL		100 marks

Business Studies Case Study Questions

Case-based questions have always been an integral part of Business Studies class 12 question papers for the past many years. Students are required to focus more on case studies as they require the application of their knowledge of the key business concepts. In the year 2021-22 CBSE introduced a few changes in the question paper pattern to enhance and develop analytical and reasoning skills among students. Sanyam Bhardwaj, controller of examinations, CBSE quoted that case-based questions would be based on real-life situations encountered by the students.

The purpose was to drift from rote learning to competency and situation-based learning. He emphasized the fact that it was the need of the hour to move away from the old system and formulate new policies to enhance the critical reasoning skills of students. Introducing case study questions was a step toward achieving the goals of the National Education Policy (NEP) 2020.

What is a case study question? (Business Studies)

A case study in reference to Business Studies can be thought of as a real-world test of how the implementation works. It is predominantly a report of an organization’s implementation of something such as a practice, a product, a system, or a service. Case studies based on NCERT text form a substantial part of the Business Studies examination. Initially, they were confusing for both students and teachers but now there is a clarity that has made the question paper more student-friendly. A significant weightage has been given to case-based and application-based questions.

Critical and Analytical Thinking

These questions demand critical and analytical thinking on behalf of the students. The best part of these questions is that they provide conceptual hints and keys that point to the right answer. According to the new pattern implemented by CBSE, case-based questions would carry a significant weightage of more than 30% in the Business Studies question paper.

Case Study Passage

As part of these questions, the students would be provided with a comprehensive passage, based on which analytical questions will have to be answered by them. The students would be required to read the passage carefully before attempting the questions. In the coming examination cycle (2022-23), case-based questions have a weightage of around 30%.

Types of Case Study questions in Business Studies

CBSE plans to increase the weightage of such questions in the following years, so as to enhance the intellectual and analytical abilities of the students. Case study questions would be based on various topics and chapters in Business Studies. It is expected from the students to have complete knowledge of the concepts in their syllabus.

They will have to let go of the shortcut techniques and get to read their textbooks with full concentration, especially for solving case-based questions in Business Studies for the passages given are generally lengthy and require an in-depth study. The best part of having these questions is that the question itself projects a hint of its solution.

The questions asked could be :

• Direct and simple-such questions can easily be solved as the answers are either there in the given passage or the student can solve it at ease by reading and analyzing the passage carefully.
• Indirect and application-based- These are the ones that would require the student to have complete knowledge of the topic and could be answered by application of the concepts. The answers to such questions are slightly tricky and not visible in the given passage, though the passage would highlight the concept on which the questions would be asked by CBSE.

Class 12 Business Studies Case Study

Case study questions asked by CBSE were stated to be quite challenging by many students. It prominently focuses on real and present scenarios of the business world. Though the exam, on the whole, was quite direct and its difficulty level was termed out to be moderate. Around 30% of the question paper consisted of case-based questions that required high-order thinking and analytical skills from the students.

Content of Case Study Questions

The concept of case-based questions is not new since CBSE has always included questions based on Higher Order Thinking Skills (HOTs) and case-based questions. Though now we will have an increased percentage of such questions in the question paper. The student has to keep in mind that the concept-based questions can be attempted only with the proper understanding of the business concepts.

Benefits Of Case-based Questions

Class 12 Business Studies syllabus comprises two books and CBSE can ask Case study questions from any of them. Students must prepare themselves thoroughly for both the books. They must practice class 12 Business Studies case-based questions from the various options available to them.

1. Enhance the intellectual capabilities of the students.
2. Provide a complete and deeper understanding of the subject.
3. Inculcate analytical reasoning and temperament in students.
4. Help students retain knowledge for longer periods of time.
5. Would definitely help to discard the concept of rote learning and cramming without understanding the core of the subject.
6. The questions would facilitate bringing out the much-awaited change in the prevalent system of education in India that hinders the strengthening of practical learning.

Some Case-Study Questions (Business Studies) Class 12

Here are some case study questions for CBSE class 12 Business Studies. If you wish to get more case study questions and other related study material, download the myCBSEguide App now. You can also access it through our Student Dashboard.

Business Studies Case Study 1

Read the following text and answer the questions:
ABLEX Ltd. is a big and well-reputed company. The biggest challenge for the company is managing many employees at the same time. As the company has various departments like human resources, marketing, finance,etc., it is very necessary for the company to maintain unity in different departments. All the employees work hard for the organisation. Despite their different interest, they all perform various activities together so as to achieve the objectives of the company. The career of employees is shown a developmental path through proper training modules and job enrichment. Ajay is a manager who assigns all duties and responsibilities to his employees in the department. He uses all sources to develop proper communication with them and leaves no attempt to motivate them.

1. “As the company has various departments like human resource, marketing, finance, etc., it is necessary for the company to maintain unity in different departments.” Which characteristic of coordination is highlighted here?
   1. It integrates Group Efforts
   2. It is a Continuous process
   3. It ensures Unity of Action
   4. It is Pervasive
2. At which level of management do Ajay works?
   1. Top Level Management
   2. Middle-Level Management
   3. Lower Level Management
   4. Supervisory Level Management
3. “The career of employees is shown a developmental path through proper training modules and job enrichment.” Which type of objective is fulfilled here?
   1. Economic objectives
   2. Social Objectives
   3. Organisational Objectives
   4. Personal Objectives
4. Which function of management does Ajay perform in the company Ablex Ltd?
   1. Directing
   2. Planning
   3. Organising
   4. Staffing

Answer Key:

1. (c) It ensures unity of action
2. (b) Middle-level management
3. (c) Personal objectives
4. (a) Directing

Business Studies Case Study 2

Read the following text and answer the question:
Mohan works in a bulb manufacturing company. Each bulb that is manufactured is of standard size and quality. Further, if there is any unrequited type of bulb manufactured then its production is stopped. Last month when the company came to know that 10-watt bulbs were no more liked by customers, their production was stopped. He works in the purchasing department. His job is to purchase the filaments required to make bulbs. This time when he purchases the filament he gets the instruction from the seller that some special care needs to be taken in the first hour of fixing the filaments inside the bulb. Mohan knows this information should be given immediately to the production department before the assembling process starts. However, he finds that his company’s policies only allow him to give the message to his immediate boss who will further pass this message to his boss. The passing of this message will continue until it reaches the desired person in the production department. Based on the passage answer the following questions:

1. Which technique of management is followed here?
   1. Method study
   2. Fatigue study
   3. Standardization and simplification
   4. None of these
2. Name the principle of management followed here by the company?
   1. Scalar chain
   2. Departmentalization
   3. Division of Work
   4. None of the above
3. Which option is now available to Mohan since the company is not allowing him to interact with the concerned worker in the production department?
   1. Organization
   2. Authority and Responsibility
   3. Gang plank
   4. All of these
4. Which principle of management is followed by the company by creating a separate department?
   1. Division of work
   2. Method study
   3. Departmentalization
   4. Scalar Chain

Answer Key:

1. (b) Fatigue study
2. (a) Scalar chain
3. (c) Gang plank
4. (a) Division of work

Business Studies Case Study 3

Read the following passage carefully and answer the questions that follow:
Two years ago Radhika completed her degree in food technology. She worked for some time in a company manufacturing chutneys, pickles and murabbas. She was not happy in the company and decided to have her own organic food processing unit for the same. She set the objectives and the targets and formulated an action plan to achieve the same. One of her objectives was to earn 10% profit on the amount invested in the first year. It was decided that raw materials like fruits, vegetables, spices, etc. will be purchased on three months’ credit form farmers cultivating organic crops only. She also decided to follow the steps required for the marketing of the products through her own outlets. She appointed Rakesh as a production manager who decides the exact manner in which the production activities are to be carried out. Rakesh also prepared a statement showing the number of workers that will be required in the factory throughout the year. Radhika informed Mohan about her sales target for different products, area wise for the forthcoming quarter. While working on the production table a penalty of 100 per day for not wearing the caps, gloves and apron was announced.

1. One of the aims was to earn a 10% profit on the amount invested in the first year. Which type of plan has been discussed here?
   1. Objectives
   2. Standing Plan
   3. Policy
   4. Rule
2. Raw materials like fruits, vegetables, spices, etc. will be purchased on three months’ credit from farmers cultivating organic crops only. Which type of plan has been discussed here?
   1. Objectives
   2. Standing Plan
   3. Policy
   4. Rule
3. To follow the steps required for the marketing of the products. Which type of plan has been discussed here?
   1. Objectives
   2. Standing Plan
   3. Procedure
   4. Rule
4. Statement showing the number of workers that will be required in the factory throughout the year. Which type of plan has been discussed here?
   1. Objectives
   2. Programme
   3. Policy
   4. Rule

Answer Key:

1. (a) Objectives
2. (c) Policy
3. (c) Procedure
4. (b) Programme

Tips to Solve Case Study Questions in Business Studies

Let’s try to comprehend and solve case study questions of class 12 Business Studies. As mentioned earlier, the entire syllabus is divided into 2 books. It is expected from the students to rigorously follow the NCERT book as the language written is quite simple and crisp. The exam in spite of being totally theoretical is quite scoring.

• Read the passage in depth.
• Try to comprehend the situation and focus on the questions asked.
• Generally, the passage given in Business Studies is lengthy but the solutions are brief and simple.
• Can follow a reversal pattern, i.e read the questions before and then search for the answers. You will save time.
• Answer briefly and precisely.
• Focus on solidifying key Business Studies fundamentals for acing any case study. If your concepts are clear, you will hardly face any difficulty in answering them.
• While answering the case study, pick the keywords or any keyline based on which you are withdrawing your conclusion. You need to highlight the reason for your answer.

These simple points if kept in mind will definitely help the student to fetch good marks in case study-based questions in class 12 Business Studies.

WORK HARD, HAVE FUN, AND MAKE HISTORY!